FAQ’s
1- What types of dry fruits do Pureganics offer?
Pureganics offers a variety of premium quality dry fruits including almonds, cashews, pistachios, walnuts, raisins, and more.
2- Are Pureganics' dry fruits organic?
Yes, our dry fruits are sourced from trusted suppliers and are of high quality. While they are not certified organic, we prioritize natural and quality products.
3- How are the dry fruits packaged and shipped?
To ensure freshness, our dry fruits are carefully packed in sealed packaging and shipped promptly after order confirmation. We use reliable courier services for deliveries.
4- Can I return or exchange products if I'm not satisfied?
If there's an issue with your order, such as damaged or incorrect items, please contact us within 48 hours of receiving your order. Refer to our Returns and Refunds policy for more information.
5- Are there any allergens in Pureganics' dry fruits?
While our products are generally allergen-free, some individuals may have specific allergies. Please read the product descriptions and labels carefully or contact us for allergen information.
6- How can I track my order?
Once your order is dispatched, you'll receive a confirmation email with tracking details. You can use these details to track your order on the courier company's website.
7- What payment methods does Pureganics accept?
We accept various payment methods including credit/debit cards, online bank transfers, and cash on delivery (COD) for select locations. Please check our website for available payment options.
8- Can I request a bulk order for events or occasions?
Yes, Pureganics accommodates bulk orders for events, parties, or special occasions. Contact our customer service for assistance with bulk orders.
9- How can I contact Pureganics for further inquiries?
You can reach out to us via email at [ pureganics.help@gmail.com ] or contact our customer support team at [ 03394048464 ]. We're here to assist you with any queries or concerns you may have.